From Complexity to Clarity: How Harman Automotive Scaled Digital Transformation Through Process Discipline

In an industry where speed, traceability, and precision are non-negotiable, Harman Automotive is setting a new standard for digital transformation. In this session, Dylan Neal and Britni Teufel, CM2-certified leaders at Harman, will share how the company redefined its global operations by implementing a CM2-enabled digital thread, tightly integrated with a product lifecycle management (PLM) system.

Rather than automating chaos, Harman took a process-first approach—focusing on problem identification, change control integrity, and clarity of execution. The result: a unified global foundation that improves quality, accelerates responsiveness, and ensures every change delivers value.

Since going live in 2023, Harman has achieved:

  • 40% faster change request cycles
  • 50% quicker approvals
  • 20% faster execution
  • 75% reduction in rejected change duration

This session will reveal how operational discipline, lifecycle visibility, and CM2 methodology turned a complex digital initiative into a transformative enterprise capability. Attendees will gain a clear, real-world blueprint for how to build a scalable digital foundation that actually performs—with measurable impact on speed, collaboration, and product quality.

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