Leading with Emotional Intelligence: Decoding Team Performance Through New Signals

Performance isn’t just about deadlines and KPIs—it’s also about understanding the emotional pulse of your teams. Jeff Smith, Founder of CHRP.ai, will reveal how leaders can harness emotional signals hidden in everyday behavior—like music listening—to proactively manage culture, well-being, and performance.

In this session, Jeff will cover how CHRP.ai is going beyond traditional metrics to capture real-time emotional readiness, enabling leaders to:

  • Monitor emotional trends across teams and detect when stress, disengagement, or burnout are emerging before they impact results.
  • Use dashboard insights to make more empathetic, data-informed decisions that protect team morale and boost resilience.
  • Drive retention, reduce performance lapses, and increase productivity by building emotional intelligence into the operational rhythm of the organization.

Attendees will leave with a clear framework for how to listen deeper, act sooner, and lead more humanely—turning emotional insight into competitive edge.

Speakers
Jeff Smith
Location
Location