Tom Bohn
Tom Bohn is an American media executive who serves as President and Chief Executive Officer of THM Media, the parent company of TheHomeMag . With over 25 years of experience leading organizations in publishing, trade shows, and associations, Bohn has guided THM Media’s transformation from a print-centric magazine into a multi-platform media powerhouse, integrating direct mail with digital and AI-driven tools . Previously, he led major industry associations and has become known for driving innovation in media and franchising, earning accolades such as “Best Workplaces” for the company under his leadership .
The Power of Precision: Building a Customer-Centric Ecosystem in Home Services
As President & CEO of The Home Mag, Tom Bohn leads a brand that connects homeowners with trusted service providers across the nation. In this keynote, Tom will explore how operational discipline and a customer-first mindset are transforming the home improvement and services ecosystem.
Attendees will gain insight into how precision in process, branding, and execution drives measurable business results and long-term customer loyalty. He will share strategies on how The Home Mag has:
- Created an ecosystem of quality and trust that unites service providers, contractors, and homeowners
- Leveraged operational excellence to ensure consistent delivery and brand experience in multiple markets
- Applied data and process-driven decision-making to maximize reach and customer satisfaction
- Built a platform where product and service quality are inseparable from business growth
This keynote will inspire leaders across industries to consider how clear processes, quality alignment, and ecosystem thinking can unlock customer loyalty and scalable success.
